The Case Management Program at the TRC in an enhanced community-based service that provides much-needed assistance for youth aged 16-24 who are homeless, under-housed, in conflict with the law, experiencing mental health issues, and/or are substance users. Our case managers provide consistent encouragement and support to help youth with their educational and employment goals, develop life plans, and also work closely with other non-profit organizations and governmental departments to assure all areas of a youth's life are being addressed.

 

It is a collaborative process that assesses, plans, implements, coordinates, and evaluates options for clients. Individual goals are established together by the client and case manager. Our goal is to assist clients with navigating the various institutions through accompaniments to key appointments, advocacy, referrals and other practical supports as identified by the client. Examples of such support required could be housing, education, accessing social services, budgeting, creating resumes, completing forms, accessing food banks, shelter referrals, and legal issues.

 

Referrals can be made from other community agencies, or by the individual seeking case management support.